Become a delivery partner

Offer your clients the whole enrollment journey. Under your own brand.

Whether you drive participants or run studies, your clients want enrollment that holds together from first referral to final visit. Use our platform, and our support, to deliver that end to end, as your own offering, without building the technology yourself.

We do not compete with you for clients or for participants. Our role is the platform and the support underneath your offering. We make it easy to track and manage every referral in one place, then carry participants through referral, enrollment and long-term engagement. One full picture, from recruitment through to retention.

Two ways to work with us

You can already work with our network. Now we are opening a bigger door.

Partners work with TrialConX in two ways. One is open today. The other is the reason for this page.

Today

Take part in recruitment.

The on-ramp for recruitment partners.

  • Register and tell us who you can reach.
  • We match you to studies that fit.
  • Grow as our base of sponsors, CROs and sites grows.
The new step

Become a delivery partner.

For CROs and recruitment partners who want to offer more.

  • Use our platform, and our support, to run enrollment and retention for your clients.
  • Offer it under your own brand, as a new line of business.
  • We share the revenue, so we grow only as you do.

This page is about that second step: becoming a delivery partner.

The platform you would deliver on

The whole participant journey, in one place.

From the referral that arrives, to the participant who enrolls, stays and completes. Here is what runs at each step, all under your brand.

01Intake

From any referral partner

Participants arrive from every source into one managed board. Nothing sits in a spreadsheet or an inbox.

Candidate board with referral pipeline columns
02Pre-screening

Screening engagement, built in

The phone screening script sits on the participant page. Your team works the protocol questions live on the call, with one goal: book the screening visit.

Phone screening script with Flow Navigator and call script
03Enrollment engagement

A participant app that keeps people moving

Participants confirm visits or reschedule, see what to bring and how to get there, and stay in the loop. The app syncs with Google and Microsoft calendars. Feedback is captured after each visit. Clarity for them, fewer drop-offs for you.

Candidate appointment view with visit details and directions
04Automation and risk

No-show risk, caught in time

Reminders go out automatically, and risk scoring flags who is likely to miss a visit while there is still time to reach them. Risk is scored by statistical and machine learning models, so the flag reflects real signals, not a guess.

No-show risk scoring and automated reminder schedule
05Retention

Participant feedback metrics

Participants rate the experience after each visit, so problems surface early and enrolled participants stay engaged to the end. Site teams get a kudos view where they can see and react to the positive feedback participants leave about their team.

Participant feedback form and satisfaction dashboard

Participant feedback captured after every visit.

The kudos view where site teams see and celebrate positive participant feedback

The kudos view, where site teams see and celebrate the positive feedback participants leave.

06Payment

Paid as milestones are met

Payment releases as work is delivered: referral, pre-screening, enrollment, first dose. Logged against the study and visible to everyone.

Study payment wallet and transaction log
07Measure

Track everything, from recruitment ROI to retention

One view of the whole funnel: recruitment ROI, conversion, no-show risk and retention. Plus the tools to manage and engage participants at every step.

Funnel analysis from leads received to actively enrolled with drop-off insight

Why become a delivery partner

More value from every participant you touch.

More from every participant.

Managed end to end, the participants entering your studies convert and stay at higher rates.

Proof you can show clients.

Attribution from referral to retained participant, evidence your sponsors and clients can see.

A deeper, stickier offering.

Deliver the whole journey, not a slice of it, and own more of the client relationship.

How a delivery partnership works

Your brand on the front. Our platform and people behind it.

White-labeled

It looks like your product.

The platform is fully branded to your look and feel. Clients experience one seamless offering under your name. Branding can go per study: study-specific websites and a participant app branded per study, so each client feels a seamless end-to-end experience.

Our support

You are not on your own.

We stand behind you, from setting up studies to working the funnel, so you can offer this without building a team for it.

Revenue share

We grow only as you do.

This is a revenue-share partnership. We would shape the structure together. No numbers to settle today, just aligned incentives.

A note from us

If offering this to your clients sounds interesting, let's talk.

We built this with research sites, getting the hard parts of enrollment right first. Now we are opening it up to the recruitment partners who bring participants in, and the CROs who run the studies. If it is worth exploring, book a time and we will walk you through it.

Alex Garner, Co-founder, TrialConX